519.216.0469

Vinyl Wrap Warranty & Maintenance Information

Information regarding your vehicle wraps or graphics warranty and instructions of how to care for them can be found on this page. If you have any questions, or a graphics emergency, please contact us directly.

WARRANTY

At Fierce Wraps we stand behind our quality and craftsmanship

PERFORATED WINDOW GRAPHICS (STOREFRONT)

  • 12-month warranty: covers peeling, excessive fading and cracking.
  • No warranty against peeling or abrasion on windows that move or slide. We do not recommend opening windows that have window perf applied to them.
  • Typical life expectancy of perforated window film: 12-36 months.

VEHICLE LETTERING (DIE-CUT VINYL ON WINDOWS OR PAINTED SURFACES)

  • 12-month warranty: covers peeling, excessive fading and cracking.
  • No warranty on chrome, diamond plate or other metalized film.
  • Typical life expectancy of vehicle lettering: 3-5 years depending on care and material type   (metallic, chrome and metalized film have a shorter life: 1-3 years).

VEHICLE WRAPS

  • 12-month warranty on installation and workmanship (peeling, cracking or lifting). Damaged areas will be trimmed back, patched in, or replaced if needed.
  • Typical life expectancy of a vehicle wrap: 3-5 years for vertical exposure, 1-3 years for non-vertical exposure.
  • Note: Remove graphic immediately if you notice a rapid colour change, darkening or hairline cracking.

PERFORATED WINDOW GRAPHICS (VEHICLES)

  • 6-month warranty: covers peeling, excessive fading and cracking.
  • No warranty against peeling or abrasion on windows that move or slide. We do not recommend opening windows that have graphics applied to them.
  • Graphics that are exposed to window wipers and not warranted for peeling or abrasion.
  • Typical life expectancy for perforated window film: 1 year.

EXTRAS

  • Damage caused from vandalism, wind, rain, hail, sleet or any act of God is not covered.
  • Graphics that are “RTA” or “Ready to Apply” and are installed by the client are not covered against lifting or peelings.
  • Warranty repairs will be done at the Fierce Wraps install facility or clients original install site only.
  • Any altering or tampering with the graphics installed by Fierce Wraps will result in the warranty being null and void.
  • No warranty is provided if the graphic was aggressively washed or not washed properly (pressure washing).
  • No warranty is provided from “wear and tear” (stone chips, dents, road rash or accidents).
  • No warranty is provided if paint condition includes rust, rust bubbles, paint defects or clear coat failure.
  • No Warranty is provided if the graphic is being applied to stoneguard film or paint

GRAPHIC REMOVAL

  • Removal of graphics prior to the end of the warranty period is guaranteed not to damage OEM-painted surfaces. If graphics are removed post-expiration of the warranty, there is no guarantee given for the surface condition after 5 years.
  • If surfaces are not covered with OEM paint, no warranty is provided.

THE CORRECT WAY

The following practices will help maintain the life and quality of the vinyl film:

  • Wash applied vinyl graphics with a blend of clean water and a mild care wash or detergent (i.e. Dawn®, Joy® or Ivory®).
  • Test any cleaning solution on a small section of the vinyl graphic before using.
  • Always read the warning labels on car care products for proper safety instructions.
  • Once you’ve washed the vehicle with a soapy water blend, rinse with clean water.
  • Either let the vehicle air dry or dry off with a microfiber cloth.

THE WRONG WAY

Indications of vinyl failure can include loss of gloss level, fading, em-brittling, cracking,

chipping or peeling around graphic edges. The following practices will result in deterioration of the vinyl film:

  • Do not allow fuels to stay in contact with the vinyl for extended periods of time. Clean all spills as soon as possible
  • Do not use automated car washes, truck washes using caustic cleaners or pressure washers to clean your vehicle
  • Do not apply carnauba-based wax over vinyl graphics
  • Do not apply any type of wax or polish to matte or carbon fiber-finished vinyls
  • Do not use mechanical brush washing

Use of an automated car wash will void the warranty

PROPER CARE OF PERFORATED WINDOW GRAPHICS (VEHICLE)

It is relatively inexpensive to replace window graphics. Never compromise safety. Always ensure maximum visibility.

  • Avoid using the rear windshield wiper and only use when absolutely necessary, as it will scratch the laminate over time and reduce visibility. It is best to clean any grime and sediment from your rear window with a wet squeegee to avoid scratching
  • Avoid using your rear defroster, use only when absolutely necessary as it can potentially reduce the lifespan of the see through perforated window film
  • Avoid frequent rolling of windows with graphics in order to avoid scratching
  • Do not use an ice scraper on any window that is covered with vinyl specially perforated

window film as it could scratch and damage the graphics

Keep in mind that these are simple guidelines for extending the life of your window graphics. In matters of safety, common sense should always prevail to ensure maximum visibility at all times

CONCERNS ABOUT PRESSURE WASHING VINYL VEHICLE GRAPHICS

Pressure washing should only be used when no other cleaning methods are available.

Keep the following in mind while performing this type of cleaning.

  • Repeated pressure washing can cause the vinyl graphics to lift around the edges and peel away from the vehicle, especially if the spray is at a sharp angle to the vinyl edge.
  • Over time, pressure washing can degrade the face film, causing the graphic to lose its luster, fade, crack and even chip away from the substrate.

TO PROLONG THE LIFE OF THE APPLIED VEHICLE GRAPHIC WHEN CHOOSING TO PRESSURE WASH

  • Water temperature: 19°C- 25°C  (67°F-77°F)
  • Spray nozzle opening: 40° wide pattern.
  • Spray angle: 45°
  • Angle of graphic: 90° (vertical)
  • Distance from graphic: 18″
  • Water pressure: ≤ 800 PSI
  • Length of time: 30 seconds

Aim the spray pattern at a slight angle to the edge of the vinyl graphic.

HOW TO REMOVE DIFFICULT POLLUTANTS OR DEBRIS FROM VEHICLE GRAPHICS

  • Spot clean the area with Isopropyl Alcohol and a microfiber rag.
  • Moisten a rag with a citrus-based cleaner and naphtha. Wipe down the problem areas.

Immediately after using the citrus cleaner and naphtha, rinse the area with water and soap.

SALES DEPARTMENT

Contact us now for project rates and scheduling.

1-519-216-0469

sales@fiercewraps.com

GENERAL INFO

Contact us now for preliminary questions on any project.

1-519-216-0469

info@sales@fiercewraps.com

EMERGENCY CONTACTS

Contact us now if there is an emergency in a current project.

1-519-216-0469

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